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Format Donation Issues Format

Discussion in 'Formats' started by Cide, May 13, 2018.

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  1. Cide

    Cide Owner Staff Member Owner

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    Cide
    SKYBLOCK CITY
    Donation Inquiries


    If you have recently purchased a package from our donation store, and have had an issue then make a thread within this forum. A member of the leadership team will get back to you as soon as possible, resolving donation issues - within 48 hours (usually handled the same day).

    Alternatively you can email us (support@skyblock.city), however, if you have created a post then please be patient rather than contacting us multiple times.

    Below is a format that can optionally be followed to ensure an efficient post with enough information (this is highly recommended if you want your donation issue to be handled swiftly).


    Format:
    Your username:
    Realm:
    Donation package:
    Purchase Date/Time:
    Transaction ID (Buycraft email):
    Issue Information:
     
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